Medical Claims

3 easy steps to make a claim

Step 1 : Notify AIG Malaysia immediately after the incident.   

Call us at 1800 88 8811 (within Malaysia) / +603 2118 0188 (outside Malaysia)
Complete Medical Claims Form and email it to

Step 2 : Get ready the relevant basic supporting documents as below:

(a) Medical report form completed by treating doctor
(b) Copy of Hospital Billing Statement
(c) Original Medical or Payment Receipts

Note : We will request for additional documents depending on nature of the claim.

Step 3 : Submit all the above to AIG Malaysia within 30 days of incident

AIG Malaysia Insurance Berhad (200701037463)
P O Box 11768
50756 Kuala Lumpur

All claims will be paid to you.

- In the event of death, claims will be paid to your nominee or estate.

Please note that while our intention is to handle your claim as quickly as possible, there may be circumstances in which we deem it necessary to request further documents in addition to those mentioned above. In the event this happens, we thank you for your understanding. 


Download a Claim Form