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Dear Valued Customers,

AIG has declared a day off for our employees on Friday, April 10, 2020. Our Call Center remains operational during this time should you need any assistance.

For enquiries or assistance, please contact us on 1800-88-8811, from 9.00am to 5.00pm or email us at  

Policy Contact Information Update

Dear Valued Customers,

In an effort to effectively communicate with you and keep you updated on important notifications from AIG, we ask that you take a few moments to update your following details with us:

  • Email address
  • Mobile number

Please either reach out to our Customer Care team at 1 800 88 8811 or email us at to update the above required details.

Our operating hours are from 9.00am to 5.00pm, Monday to Friday, excluding Public Holidays.

Operating Hours During Movement Control Order

The rapidly evolving spread of COVID-19 continues to present unique challenges that require us to adapt quickly based on new developments. AIG remains focused on protecting the safety of our people, as well as ensuring we can continue to meet the needs of our customers, agents and other stakeholders.

As a precautionary measure, effective immediately, all AIG branches in Malaysia will be closed until further notice. AIG Malaysia has initiated business continuity actions to continue to provide service and support to our customers; please follow the guidance below:

Our customer service teams are operational, though there may be processing delays under these circumstances. We thank you for your patience and understanding during this period

AIG Malaysia

Smart Auto, a flexible add-on protection for your car

Introducing our new Smart Auto packages, designed to give you the most flexible and value for money coverage for your car related needs.

We offer 3 affordable add-on packages to complement your car insurance needs, with key benefits like cash compensation, daily cash allowance, transportation fare, vehicle break-in and more.

Learn more about Smart Auto here>

Don't leave anything to luck

Whether it's your home, car, or yourself, AIG has you covered with complete insurance protection. Learn more here >

Windscreen Repair At Your Home!

AIG now offers windscreen repair, right at your home. It’s as easy as making a call and setting the date with our windscreen repair panel workshop nearest to you. Visit our windscreen repair workshop locator and FAQ here>

This service is applicable for AIG Car Insurance policyholders, with windscreen coverage add-on.

Terms and Conditions apply. Service available in select states within West Malaysia.


Online Services

AIG Car Insurance, online renewal with Road Tax Renewal Service!

About AIG

We have been serving the Malaysian community since 1953, offering innovative solutions to the changing needs of individuals and corporate clients.