Stamp duty exemption for our policyholders
Stamp Duty Exemption Orders for certain insurance policies gazetted, effective 1 January 2022. Learn more here>
Announcement for our policyholders
Special advise for our Policyholders who have been affected by the recent floods
Dear Valued Policyholders,
AIG is here to “Jaga You” in this difficult time. If you have been affected by the recent floods, for claims advice or to report a claim, please call our toll free hotline 1 800 88 8811 (Monday to Friday, 9am to 5pm) or email AIGMYCare@aig.com or contact your Servicing Agent.
AIG Malaysia
AIG Travel Insurance Online - Now Includes COVID-19 Coverage
New Debit Card Update
Dear Valued Policyholders,
If your debit cards are set to expire, this is a friendly reminder to please update your new debit card details with us to avoid any disruptions to your ongoing insurance coverage through your auto debit arrangement with us.
Please update us promptly of your new debit card details by either calling us at our toll-free number 1 800 8888 11 (9am to 5pm; Monday to Friday); or completing the Direct Debit Authorization Form and emailing it to us at AIGMYCare@aig.com. Please also inform us if the new debit card details is to be applied for more than one policy held with AIG Malaysia.
We thank you in advance and look forward to continuing to meet your insurance needs.
The AIG Malaysia Team
Introducing MyGuardian PA, a Personal Accident plan that meets your need
A personal accident plan that provides comprehensive coverage to protect you from medical expenses, loans, bills and more. Get your personal accident plan today! Find out more here>
Protect what you truly love with AIG's MyGuardian PA, personalized protection designed for you and your loved ones.
Operating Hours Update
As we continue to monitor the spread of COVID-19 globally, the safety and well-being of our employees, agents and customers remain our top priority.
As a precautionary measure, all physical AIG branches and our Menara Worldwide office will remain closed until further notice. However the entire AIG team, including our Customer Service teams, continue to operate and can be reached via:
- For all claim submissions click here
- For all other enquiries, please contact us at:
- Toll free: 1800 88 8811 (from 9:00am to 5:00pm, Monday to Friday, excluding Public Holidays)
- Fax : 603-26854896
- Email : AIGMYCare@aig.com
We thank you for your understanding and look forward to continuing to meet your insurance needs.
The AIG Malaysia Team
Updated: July 1, 2021
Policy Contact Information Update
Dear Valued Customers,
In an effort to effectively communicate with you and keep you updated on important notifications from AIG, we ask that you take a few moments to update your following details with us:
- Email address
- Mobile number
Please either reach out to our Customer Care team at 1 800 88 8811 or email us at AIGMYCare@aig.com to update the above required details.
Our operating hours are from 9.00am to 5.00pm, Monday to Friday, excluding Public Holidays.
Smart Auto, a flexible add-on protection for your car
Introducing our new Smart Auto packages, designed to give you the most flexible and value for money coverage for your car related needs.
We offer 3 affordable add-on packages to complement your car insurance needs, with key benefits like cash compensation, daily cash allowance, transportation fare, vehicle break-in and more.
