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Office Address

Operating Hours

(Monday to Friday, except public holidays)

Kuala Lumpur (Head Office)

AIG Malaysia Insurance Berhad
Menara Worldwide
198 Jalan Bukit Bintang
55100 Kuala Lumpur.
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Walk In Service Counter : Level 17

Click or scan to book an appoinment:



1-02-14, 1-02-15 & 1-02-21 E-Gate,
Lebuh Tunku Kudin 2,
11700 Gelugor, Penang.
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Temporarily Closed

1st Floor, No 50,
Jalan Limau Manis 3,
Off Jalan Song Ban Keng,
Taman Limau Manis,
14000 Bukit Mertajam, Penang.
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Temporarily Closed

No. 15, Persiaran Greentown 4,
Pusat Perdagangan Greentown,
30450 Ipoh, Perak.
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Temporarily Closed

A-13-1, 1st Floor, Block A,
Jaya One 72A, Jalan Universiti,
46200 Petaling Jaya, Selangor.
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Temporarily Closed

36-1 (1st Floor), Jalan Tiara 2D/KU1,
Bandar Baru Klang,
41150 Klang, Selangor.
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Temporarily Closed

No. 183, Jalan Munshi Abdullah (Ground Floor),
75100 Melaka.
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Temporarily Closed
Johor Bahru

No. E-3-5, Block E,
Pusat Komersial Bayu Tasik Persiaran,
Southkey 1, Taman Kota Southkey,
80150 Johor Bahru, Johor Darul Takzim
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Temporarily Closed

D-23-2 & D-23A-2 (2nd Floor),
Block D, Unit 23 & 23A,
KK Times Square,
Phase 1 Coastal Highway,
88100 Kota Kinabalu, Sabah.
P.O. Box 11005
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Temporarily Closed

Suite G08, Ground & 1st Floor, Crown Towers,
No. 88 Jalan Pending,
93450 Kuching, Sarawak.
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Temporarily Closed
1st Floor, Lot 1264, Centre Point,
98000 Miri, Sarawak.
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Temporarily Closed


COVID-19 Coverage

In the event you are diagnosed with COVID-19, we will provide you COVID-19 coverage including Medical and Emergency Evacuation & Repatriation Expenses up to RM700,000, Travel Cancellation, Travel Curtailment and Quarantine Allowance benefits (applicable to Basic, Standard or Deluxe Plan only).

Medical Expenses (including cashless hospital admission)

If you are hospitalised due to accident or  illness (excluding pre-existing conditions),  we will cover the hospitalisation expenses incurred up to RM1 million. Our travel assistance team is on call by phone to provide you emergency travel assistance, ensuring you receive appropriate medical care.

Comprehensive coverage

We provide you with coverage for domestic and overseas medical expenses, trip cancellation, travel interruptions and delays, emergency medical expenses, medical evacuation costs and lost, damaged or delayed baggage.

Personal Accident cover

You can get lump sum payout up to RM400,000 if you suffer from an accidental death or permanent disablement during your trip.

Trip cancellation cover

Don't worry about the costs of transport & accommodation due to your trip cancellation. We’ll reimburse you the non-refundable expenses if your trip is cancelled due to specific events, within a specific time before your departure date.

Natural disasters

We will pay for travel inconveniences related expenses against natural disasters such as earthquakes, floods and volcano eruptions, occuring at the country of travel.

Our own global assistance service

We have a fast and efficient 24-hour Emergency Assistance Team available to assist you in the event of injury following an accident or if you are ill and require hospital attention abroad.

Travel Inconvenience

We provide you coverage for travel inconveniences such as travel delays, loss or damage to your personal belongings, fraudulent use of credit card, car rental excess charges and more.

* Coverage differs according to product & plan. Please refer to policy wording for full details of coverage and exclusions.

AIG has your back when you're in trouble overseas.

Safeguard yourself with AIG Travel Insurance to enjoy hassle-free medical care and cashless hospital admission if ever an unforeseen circumstance presents itself. We’ll also bring you back home if an emergency medical condition occurs.

Inspired by a true story, watch to find out how AIG Travel helped this Malaysian man with a fractured hip get back home safely.

Let us Jaga you on your trip anytime, anywhere!

Eat all the yummy food you want.
We'll Jaga you if you fall sick.

Bring your gadgets along with you.
We'll Jaga you if it gets stolen.

Try all the outdoor activities you want.
We'll Jaga you if you get into accidents.

 underwritten by AIG Malaysia Insurance Berhad (795492-W)