AIG remains focused on protecting the safety of our people, as well as ensuring we can continue to meet the needs of our customers, agents and other stakeholders. As a precautionary measure, all AIG branches in Malaysia will remain closed until further notice.

Our Customer Service teams continue to provide service and support to our customers during this period. To contact us, please follow the guidance below:

• For all claim submissions click here
• For all other enquiries please contact us at:
  • Toll free: 1800 88 8811
  • Fax : 603-26854896
  • Email : AIGMYCare@aig.com

Our customer service teams are operational, though there may be processing delays under these circumstances. We thank you for your patience and understanding.

AIG Malaysia

Updated: June 11, 2020

Dear Valued Customers,

In an effort to effectively communicate with you and keep you updated on important notifications from AIG, we ask that you take a few moments to update your following details with us:

• Email address
  
• Mobile number

Please either reach out to our Customer Care team at 1 800 88 8811 or email us at AIGMYCare@aig.com to update the above required details.

Our operating hours are from 9.00am to 5.00pm, Monday to Friday, excluding Public Holidays.

Introducing our new Smart Auto packages, designed to give you the most flexible and value for money coverage for your car related needs.

We offer 3 affordable add-on packages to complement your car insurance needs, with key benefits like cash compensation, daily cash allowance, transportation fare, vehicle break-in and more.

Learn more about Smart Auto here>

Whether it's your home, car, or yourself, AIG has you covered with complete insurance protection. Learn more here >

AIG now offers windscreen repair, right at your home. It’s as easy as making a call and setting the date with our windscreen repair panel workshop nearest to you. Visit our windscreen repair workshop locator and FAQ here>

This service is applicable for AIG Car Insurance policyholders, with windscreen coverage add-on.

_{Terms and Conditions apply. Service available in select states within West Malaysia.}