• We can be contacted at: 
    Customer Service 1 800 88 8811 (within Malaysia)
    General Line        603 21180188 Facsimile             603 21180288 
    Operation Hours
    Monday to Friday - 9 am to 5 pm (except Public Holidays)

About AIG

American International Group (AIG) is a leading international insurance organization serving more than 70 million consumer and commercial clients worldwide. AIG operates in more than 130 countries through one of the most extensive global networks of any insurer. Chartis Malaysia Insurance Berhad is now AIG Malaysia Insurance Berhad. With 60 years of experience in Malaysia, AIG continues to deliver its promise to support Malaysians every day in their time of need. Malaysia continues to play an important role for AIG and we are committed to growing an already strong presence across our various businesses here. AIG is a proud sponsor of the New Zealand All Blacks Rugby Team.

AIG in Malaysia

Our presence in Malaysia can be traced all the way back to 1953 in Kuala Lumpur. On June 1, 2008, we became a locally incorporated Malaysian insurance company.

Today, AIG Malaysia has 14 offices nationwide, localizing its global capabilities and offering insurance services to businesses and individuals throughout a network of more than 3000 professional agents, brokers and staff. As a leading insurer in the nation, we strive to deliver on our promise in helping our clients recover from unforeseen circumstances.

Other AIG Businesses in Malaysia

Aside from AIG Malaysia Insurance Berhad, AIG relies on Malaysia for its key global business operations and existing services in the region which includes AIG Global Services, AIG Shared Services & Travel Guard Asia Pacific, which makes up to the 4 AIG businesses in Malaysia.